🚚Shipping Policy
Processing Time
-
Orders are processed within 1–3 business days
Delivery Time
-
Domestic: 3–7 days
-
International: 7–21 days
Important Notes
-
Delivery times are estimates
-
Delays may occur due to logistics or customs
-
Customers are responsible for any import duties or taxes
Refund & Return Policy
Due to the natural and consumable nature of our products:
Eligible Returns
We accept returns only if:
-
Product is damaged
-
Wrong item is delivered
Conditions
-
Request must be made within 48 hours of delivery
-
Proof (photo/video) required
-
Product must be unused
Refund Process
-
Verified cases will be refunded within 5–10 business days
-
Refunds are issued to the original payment method
Non-Returnable Items
-
Opened consumables
-
Used products
-
Products damaged due to misuse